{"id":297,"date":"2016-05-18T16:56:20","date_gmt":"2016-05-18T09:56:20","guid":{"rendered":"https:\/\/vuthanhnamduc.wordpress.com\/?p=297"},"modified":"2016-05-18T16:56:20","modified_gmt":"2016-05-18T09:56:20","slug":"nen-giao-du-an-kpi-cho-ai","status":"publish","type":"post","link":"http:\/\/vuthanhnamduc.com\/index.php\/2016\/05\/18\/nen-giao-du-an-kpi-cho-ai\/","title":{"rendered":"N\u00ean Giao D\u1ef1 \u00c1n KPIs Cho Ai?"},"content":{"rendered":"
\n

Khi C\u00f4ng ty \u0111\u00e3 quy\u1ebft \u0111\u1ecbnh s\u1ebd tri\u1ec3n khai d\u1ef1 \u00e1n KPI th\u00ec h\u1ecd s\u1ebd ti\u1ebfp t\u1ee5c g\u1eb7p ph\u1ea3i c\u00e2u h\u1ecfi sau c\u1ea7n gi\u1ea3i quy\u1ebft: N\u00ean giao vi\u1ec7c n\u00e0y cho ai, n\u00ean s\u1eed d\u1ee5ng ng\u01b0\u1eddi trong nh\u00e0 hay thu\u00ea nh\u00e0 t\u01b0 v\u1ea5n b\u00ean ngo\u00e0i? 1 ng\u01b0\u1eddi l\u00e0 \u0111\u1ee7 hay c\u1ea7n 1 ekip? Ai l\u00e0 ng\u01b0\u1eddi tr\u1ef1c ti\u1ebfp x\u00e2y d\u1ef1ng KPi?<\/h1>\n<\/header>\n
\n

Sau \u0111\u00e2y t\u00f4i xin tr\u1ea3 l\u1eddi l\u1ea7n l\u01b0\u1ee3t c\u00e1c c\u00e2u h\u1ecfi tr\u00ean nh\u01b0 sau:<\/p>\n

1. N\u00ean s\u1eed d\u1ee5ng ng\u01b0\u1eddi trong nh\u00e0 hay thu\u00ea t\u01b0 v\u1ea5n b\u00ean ngo\u00e0i?<\/strong><\/p>\n

\u0110\u1ec3 tr\u1ea3 l\u1eddi cho c\u00e2u h\u1ecfi n\u00e0y s\u1ebd ph\u1ea3i t\u00f9y thu\u1ed9c v\u00e0o n\u0103ng l\u1ef1c c\u1ee7a ngu\u1ed3n nh\u00e2n l\u1ef1c trong t\u1ed5 ch\u1ee9c. N\u1ebfu t\u1ed5 ch\u1ee9c c\u00f3 ng\u01b0\u1eddi am hi\u1ec3u v\u1ec1 KPI th\u00ec n\u00ean s\u1eed d\u1ee5ng ng\u01b0\u1eddi trong nh\u00e0 b\u1edfi \u0111\u1ec3 tri\u1ec3n khai d\u1ef1 \u00e1n KPI th\u00e0nh c\u00f4ng c\u1ea7n ph\u1ea3i hi\u1ec3u v\u1ec1 t\u1ed5 ch\u1ee9c v\u00e0 th\u01b0\u1eddng xuy\u00ean ti\u1ebfp x\u00fac, l\u00e0m vi\u1ec7c s\u00e2u s\u00e1t v\u1edbi c\u00e1c b\u1ed9 ph\u1eadn, c\u00e1 nh\u00e2n trong t\u1ed5 ch\u1ee9c. N\u1ebfu kh\u00f4ng hi\u1ec3u t\u1ed5 ch\u1ee9c, b\u1ea5t c\u1ee9 \u00fd ki\u1ebfn t\u01b0 v\u1ea5n n\u00e0o c\u1ee7a nh\u00e0 t\u01b0 v\u1ea5n b\u00ean ngo\u00e0i c\u0169ng s\u1ebd b\u1ecb ng\u01b0\u1eddi trong nh\u00e0 ph\u1ea3n b\u00e1c v\u00e0 kh\u00f3 thuy\u1ebft ph\u1ee5c, khi \u0111\u00f3 t\u01b0 v\u1ea5n s\u1ebd kh\u00f3 l\u00e0m vi\u1ec7c, nh\u1ea5t l\u00e0 n\u1ebfu c\u00e1c nh\u00e2n vi\u00ean trong t\u1ed5 ch\u1ee9c ch\u01b0a hi\u1ec3u \u0111\u01b0\u1ee3c \u00fd ngh\u0129a th\u1ef1c s\u1ef1 c\u1ee7a KPI m\u00e0 cho r\u1eb1ng \u0111\u00f3 ch\u1ec9 l\u00e0 c\u00f4ng c\u1ee5 c\u1ee7a nh\u00e0 qu\u1ea3n l\u00fd \u0111\u1ec3 qu\u1ea3n l\u00fd m\u00ecnh cho ch\u1eb7t h\u01a1n. Tr\u01b0\u1eddng h\u1ee3p n\u1ebfu t\u1ed5 ch\u1ee9c kh\u00f4ng c\u00f3 ng\u01b0\u1eddi c\u00f3 \u0111\u1ee7 n\u0103ng l\u1ef1c v\u00e0 hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc v\u1ec1 tri\u1ec3n khai d\u1ef1 \u00e1n KPI th\u00ec l\u00fac \u0111\u00f3 vi\u1ec7c thu\u00ea t\u01b0 v\u1ea5n b\u00ean ngo\u00e0i l\u00e0 \u0111\u01b0\u01a1ng nhi\u00ean. Tuy nhi\u00ean, trong b\u1ea5t k\u1ef3 tr\u01b0\u1eddng h\u1ee3p n\u00e0o c\u0169ng s\u1ebd c\u00f3 \u01b0u \u0111i\u1ec3m v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ea7n c\u00e2n nh\u1eafc v\u00e0 t\u00f9y thu\u1ed9c v\u00e0o t\u00ecnh h\u00ecnh n\u1ed9i t\u1ea1i t\u1ea1i t\u1eebng t\u1ed5 ch\u1ee9c v\u00e0 m\u1ee9c \u0111\u1ed9 tin t\u01b0\u1edfng c\u1ee7a Gi\u00e1m \u0111\u1ed1c khi giao tr\u00e1ch nhi\u1ec7m cho ai trong t\u1ed5 ch\u1ee9c hay thu\u00ea t\u01b0 v\u1ea5n b\u00ean ngo\u00e0i c\u0169ng nh\u01b0 c\u00e2n nh\u1eafc c\u00e1c nh\u01b0\u1ee3c \u0111i\u1ec3m c\u00f3 th\u1ec3 kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c \u0111\u1ebfn \u0111\u00e2u \u0111\u1ec3 quy\u1ebft \u0111\u1ecbnh.<\/p>\n

* \u0110\u1ed1i v\u1edbi thu\u00ea t\u01b0 v\u1ea5n b\u00ean ngo\u00e0i:<\/strong><\/em><\/p>\n

\u2013 \u01afu \u0111i\u1ec3m:<\/p>\n

T\u01b0 v\u1ea5n b\u00ean ngo\u00e0i s\u1ebd c\u00f3 ti\u1ebfng n\u00f3i kh\u00e1ch quan v\u00e0 th\u01b0\u1eddng \u0111\u01b0\u1ee3c mang danh t\u01b0 v\u1ea5n n\u00ean \u0111\u01b0\u1ee3c nh\u1eefng ng\u01b0\u1eddi trong t\u1ed5 ch\u1ee9c tin t\u01b0\u1edfng v\u00e0o n\u0103ng l\u1ef1c chuy\u00ean m\u00f4n.<\/p>\n

+ T\u1ed1n chi ph\u00ed<\/p>\n

\u2013 Nh\u01b0\u1ee3c \u0111i\u1ec3m:<\/p>\n

+ T\u01b0 v\u1ea5n kh\u00f4ng hi\u1ec3u v\u1ec1 h\u1ec7 th\u1ed1ng, v\u00e0 c\u00f4ng vi\u1ec7c chuy\u00ean m\u00f4n c\u1ee7a t\u1eebng b\u1ed9 ph\u1eadn, c\u00e1 nh\u00e2n n\u00ean th\u01b0\u1eddng d\u1ec5 b\u1ecb ph\u1ea3n b\u00e1c b\u1edfi \u201cng\u01b0\u1eddi trong nh\u00e0\u201d khi \u201cng\u01b0\u1eddi trong nh\u00e0\u201d c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t c\u1ee7a t\u01b0 v\u1ea5n c\u00f3 g\u00ec \u0111\u00f3 s\u1ebd \u1ea3nh h\u01b0\u1edfng kh\u00f4ng t\u1ed1t \u0111\u1ebfn m\u00ecnh.<\/p>\n

+ Nh\u1eefng t\u1ed5 ch\u1ee9c t\u01b0 v\u1ea5n c\u00f3 \u0111\u1ee7 \u00eakip l\u00e0m vi\u1ec7c c\u00f3 kinh nghi\u1ec7p, k\u1ef9 n\u0103ng, am hi\u1ec3u nghi\u1ec7p v\u1ee5 trong l\u0129nh v\u1ef1c t\u01b0\u01a1ng t\u1ef1 v\u1edbi ngh\u00e0nh ngh\u1ec1 c\u1ee7a C\u00f4ng ty b\u1ea1n th\u00ec th\u01b0\u1eddng chi ph\u00ed s\u1ebd \u0111\u1eaft, kh\u00f4ng d\u01b0\u1edbi 2 t\u1ef7 \u0111\u1ec3 tri\u1ec3n khai xong d\u1ef1 \u00e1n x\u00e2y d\u1ef1ng KPI.<\/p>\n

+ Nh\u1eefng t\u01b0 v\u1ea5n nh\u1ecf, ch\u1ec9 c\u00f3 1 \u2013 2 ng\u01b0\u1eddi, ho\u1eb7c thu\u00ea d\u01b0\u1edbi d\u1ea1ng c\u00e1 nh\u00e2n th\u00ec r\u1ea5t \u00edt ng\u01b0\u1eddi \u0111\u1ea1t \u0111\u1ebfn tr\u00ecnh \u0111\u1ed9 cao, c\u00f3 t\u1ea7m nh\u00ecn ho\u1eb7c c\u00f3 am hi\u1ec3u v\u1ec1 th\u1ecb tr\u01b0\u1eddng, \u0111\u1ecba b\u00e0n hay ng\u00e0nh ngh\u1ec1 kinh doanh c\u1ee7a C\u00f4ng ty b\u1ea1n \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u01b0a ra nh\u1eefng l\u1eddi t\u01b0 v\u1ea5n hi\u1ec7u qu\u1ea3 ho\u1eb7c gi\u00fap b\u1ea1n g\u1ee3i m\u1edf v\u00e0 th\u00e1o g\u1ee1 c\u00e1c v\u01b0\u1edbng m\u1eafc khi x\u00e2y d\u1ef1ng KPI.<\/p>\n

+ Ph\u1ea7n l\u1edbn c\u00e1c nh\u00e0 t\u01b0 v\u1ea5n ch\u1ec9 n\u1eafm \u0111\u01b0\u1ee3c v\u1ec1 m\u1eb7t k\u1ef9 thu\u1eadt m\u00e0 kh\u00f4ng am hi\u1ec3u v\u1ec1 ng\u00e0nh ngh\u1ec1 kinh doanh v\u00e0 ho\u1ea1t \u0111\u1ed9ng kinh doanh t\u1ed5ng th\u1ec3 c\u1ee7a t\u1ed5 ch\u1ee9c, do \u0111\u00f3 khi b\u1ea1n g\u1eb7p kh\u00f3 kh\u0103n kh\u00f4ng bi\u1ebft \u0111\u1ed1i v\u1edbi c\u00f4ng vi\u1ec7c ho\u1eb7c ch\u1ee9c n\u0103ng nhi\u1ec7m v\u1ee5 n\u00e0y th\u00ec c\u1ea7n d\u00f9ng KPI n\u00e0o \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 th\u00ec h\u1ecd s\u1ebd kh\u00f4ng h\u1ed7 tr\u1ee3 \u0111\u01b0\u1ee3c nhi\u1ec1u cho b\u1ea1n, \u0111\u00f3 l\u00e0 ch\u01b0a k\u1ec3 \u1edf Vi\u1ec7t Nam, t\u00f4i ngh\u0129 c\u0169ng s\u1ebd c\u00f3 1 s\u1ed1 ng\u01b0\u1eddi ch\u01b0a \u0111\u1ee7 n\u0103ng l\u1ef1c th\u1ef1c s\u1ef1, thi\u1ebfu \u0111\u00e0o t\u1ea1o b\u00e0i b\u1ea3n v\u00e0 kinh nghi\u1ec7m v\u1ec1 l\u0129nh v\u1ef1c t\u01b0 v\u1ea5n nh\u01b0ng v\u1eabn kho\u00e1c cho m\u00ecnh c\u00e1i m\u00e1c chuy\u00ean gia v\u00e0 t\u01b0 v\u1ea5n m\u00e0 ch\u1ec9 khi l\u00e0m vi\u1ec7c th\u1ef1c t\u1ebf b\u1ea1n m\u1edbi c\u00f3 th\u1ec3 ph\u00e1t hi\u1ec7n \u0111\u01b0\u1ee3c ra.<\/p>\n

+ T\u01b0 v\u1ea5n l\u00e0m vi\u1ec7c theo gi\u1edd n\u00ean kh\u00f4ng th\u1ec3 d\u00e0nh th\u1eddi gian to\u00e0n t\u00e2m to\u00e0n \u00fd cho d\u1ef1 \u00e1n, \u0111\u1eb7c bi\u1ec7t l\u00e0 nh\u1eefng t\u01b0 v\u1ea5n c\u00e1 nh\u00e2n nh\u1ecf l\u1ebb, h\u1ecd s\u1ebd ph\u1ea3i san s\u1ebb th\u1eddi gian cho c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd ho\u1eb7c ch\u1ea1y nhi\u1ec1u d\u1ef1 \u00e1n n\u00ean kh\u00f4ng c\u00f3 g\u00ec \u0111\u1ea3m b\u1ea3o l\u00e0 h\u1ecd s\u1ebd nghi\u00ean c\u1ee9u k\u1ef9 l\u01b0\u1ee1ng c\u00e1c t\u00e0i li\u1ec7u b\u1ea1n g\u1eedi hay d\u00e0nh nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 t\u00ecm hi\u1ec3u v\u1ec1 t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n \u0111\u1ec3 t\u1eeb \u0111\u00f3 t\u01b0 v\u1ea5n cho b\u1ea1n hi\u1ec7u qu\u1ea3. S\u1ebd c\u00f3 tr\u01b0\u1eddng h\u1ee3p, h\u1ecd nh\u1eadn l\u00e0m theo gi\u1edd, \u0111\u1ebfn v\u1ebd v\u1eddi d\u0103m ba c\u00e2u, nh\u1eadn ti\u1ec1n c\u1ee7a b\u1ea1n l\u00e0 xong. N\u1ebfu kh\u00f4ng gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c th\u00ec h\u1ecd l\u1ea5y l\u00fd do h\u1ecd kh\u00f4ng hi\u1ec3u v\u1ec1 t\u1ed5 ch\u1ee9c v\u00e0 c\u00f4ng vi\u1ec7c chuy\u00ean m\u00f4n c\u1ee7a b\u1ea1n.\u00a0 V\u1ea5n \u0111\u1ec1 v\u1eabn \u0111\u1ec3 l\u1ea1i cho t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n ph\u1ea3i t\u1ef1 t\u00ecm t\u00f2i gi\u1ea3i quy\u1ebft. Ch\u00ednh v\u00ec th\u1ebf kh\u00f4ng \u00edt doanh nghi\u1ec7p khi thu\u00ea t\u01b0 v\u1ea5n xong th\u00ec \u0111\u00e0nh t\u1eb7c l\u01b0\u1ee1i 1 c\u00e2u, v\u1eabn m\u00ecnh l\u00e0m l\u00e0 ch\u1ee7 y\u1ebfu v\u00e0 d\u1ef1 \u00e1n th\u00ec kh\u00f4ng c\u00f3 g\u00ec \u0111\u1ea3m b\u1ea3o s\u1ebd th\u00e0nh c\u00f4ng.<\/p>\n

* Khi s\u1eed d\u1ee5ng ng\u01b0\u1eddi trong nh\u00e0:<\/strong><\/em><\/p>\n

\u2013 \u01afu \u0111i\u1ec3m:<\/p>\n

+ N\u1ebfu trong t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n c\u00f3 ng\u01b0\u1eddi c\u00f3 n\u0103ng l\u1ef1c qu\u1ea3n l\u00fd thay \u0111\u1ed5i, c\u00f3 k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, c\u00f3 am hi\u1ec3u v\u1ec1 k\u1ef9 thu\u1eadt x\u00e2y d\u1ef1ng KPI v\u00e0 l\u1ea1i c\u00f3 c\u1ea3 hi\u1ec3u bi\u1ebft r\u1ed9ng v\u1ec1 nhi\u1ec1u l\u0129nh v\u1ef1c chuy\u00ean m\u00f4n c\u1ee7a t\u1ed5 ch\u1ee9c th\u00ec nh\u01b0 v\u1eady, ch\u1ec9 c\u1ea7n s\u1eed d\u1ee5ng ng\u01b0\u1eddi trong nh\u00e0, b\u1ea1n c\u0169ng \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c s\u1ef1 th\u00e0nh c\u00f4ng v\u00ec kh\u00f4ng ai hi\u1ec3u t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n b\u1eb1ng ch\u00ednh ng\u01b0\u1eddi trong nh\u00e0 c\u1ee7a b\u1ea1n.<\/p>\n

+ S\u1ebd kh\u00f4ng ai t\u1eadn t\u1ee5y, tr\u00e1ch nhi\u1ec7m, c\u00f3 nhi\u1ec1u th\u1eddi gian d\u00e0nh cho d\u1ef1 \u00e1n, c\u00f3 th\u1ec3 th\u01b0\u1eddng xuy\u00ean ti\u1ebfp x\u00fac v\u1edbi c\u00e1c c\u00e1 nh\u00e2n, c\u00e1c Ph\u00f2ng, b\u1ed9 ph\u1eadn kh\u00e1c b\u1eb1ng ch\u00ednh ng\u01b0\u1eddi trong nh\u00e0 c\u1ee7a b\u1ea1n.<\/p>\n

+ Ng\u01b0\u1eddi trong nh\u00e0 s\u1ebd ch\u1ecbu ch\u1ec9 \u0111\u1ea1o tr\u1ef1c ti\u1ebfp c\u1ee7a b\u1ea1n v\u00e0 c\u0169ng s\u1ebd th\u01b0\u1eddng xuy\u00ean trao \u0111\u1ed5i c\u00f4ng vi\u1ec7c tr\u1ef1c ti\u1ebfp v\u1edbi b\u1ea1n, kh\u00f4ng nh\u01b0 t\u01b0 v\u1ea5n b\u00ean ngo\u00e0i, c\u00f3 khi b\u1ea1n mu\u1ed1n g\u1eb7p, mu\u1ed1n trao \u0111\u1ed5i th\u00ec ho\u1eb7c ph\u1ea3i \u0111\u1ee3i \u0111\u1ebfn khi h\u1ecd s\u1eafp x\u1ebfp \u0111\u01b0\u1ee3c th\u1eddi gian, ho\u1eb7c ch\u1ec9 c\u00f3 th\u1ec3 n\u00f3i d\u0103m ba c\u00e2u qua \u0111i\u1ec7n tho\u1ea1i kh\u00f4ng di\u1ec5n \u0111\u1ea1t \u0111\u01b0\u1ee3c h\u1ebft \u00fd c\u1ee7a b\u1ea1n.<\/p>\n

+ Quan tr\u1ecdng h\u01a1n c\u1ea3, b\u1ea1n kh\u00f4ng m\u1ea5t b\u1ea5t c\u1ee9 chi ph\u00ed thu\u00ea t\u01b0 v\u1ea5n n\u00e0o.<\/p>\n

\u2013 Nh\u01b0\u1ee3c \u0111i\u1ec3m:<\/strong><\/em><\/p>\n

+ Tr\u1eeb phi ng\u01b0\u1eddi \u0111\u00f3 l\u00e0 ch\u00ednh b\u1ea1n, c\u00f2n n\u1ebfu b\u1ea1n c\u0169ng ch\u01b0a am hi\u1ec3u l\u1eafm v\u1ec1 KPI th\u00ec c\u00f3 th\u1ec3 b\u1ea1n s\u1ebd v\u1eabn b\u0103n kho\u0103n v\u1ec1 c\u00e1c \u00fd ki\u1ebfn t\u01b0 v\u1ea5n, tham m\u01b0u c\u1ee7a ng\u01b0\u1eddi \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn v\u00e0 trong kh\u00f4ng \u00edt tr\u01b0\u1eddng h\u1ee3p, c\u00f3 l\u1ebd s\u1ebd bao g\u1ed3m c\u1ea3 nh\u1eefng s\u1ef1 ho\u00e0i nghi, thi\u1ebfu tin t\u01b0\u1edfng ho\u1eb7c t\u00e2m l\u00fd c\u1ee7a ng\u01b0\u1eddi Vi\u1ec7t l\u00e0, tuy \u0111\u00e3 l\u00e0 nh\u00e0 qu\u1ea3n l\u00fd, \u0111\u00e1ng l\u1ebd ph\u1ea3i th\u1ec3 hi\u1ec7n k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd con ng\u01b0\u1eddi v\u01b0\u1ee3t tr\u1ed9i th\u1ec3 hi\u1ec7n \u1edf kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c v\u1edbi ng\u01b0\u1eddi gi\u1ecfi chuy\u00ean m\u00f4n h\u01a1n m\u00ecnh th\u00ec b\u1ea1n c\u00f3 th\u1ec3 l\u1ea1i \u0111ang so s\u00e1nh v\u00e0 trong nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p s\u1ebd lo s\u1ee3 ho\u1eb7c kh\u00f4ng th\u00edch nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh \u0111\u01b0\u1ee3c ng\u01b0\u1eddi kh\u00e1c bi\u1ebft l\u00e0 gi\u1ecfi h\u01a1n m\u00ecnh ho\u1eb7c th\u1ec3 hi\u1ec7n ra l\u00e0 m\u00ecnh k\u00e9m hi\u1ec3u bi\u1ebft h\u01a1n nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh. \u0110i\u1ec1u n\u00e0y s\u1ebd l\u00e0m gi\u1ea3m \u0111\u1ed9ng l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n v\u00e0 s\u1ebd c\u00f3 th\u1ec3 c\u00f3 t\u00e1c \u0111\u1ed9ng r\u1ea5t ti\u00eau c\u1ef1c \u0111\u1ebfn d\u1ef1 \u00e1n c\u0169ng nh\u01b0 \u0111\u1ebfn c\u00e1 nh\u00e2n nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn v\u00e0 t\u00ecnh hu\u1ed1ng x\u1ea5u nh\u1ea5t l\u00e0 b\u1ea1n s\u1ebd b\u1ecb m\u1ea5t \u0111i 1 nh\u00e2n vi\u00ean t\u1ed1t v\u00e0 c\u00f3 t\u00e0i, d\u1ef1 \u00e1n th\u00ec dang d\u1edf.<\/p>\n

+ Ng\u01b0\u1eddi trong t\u1ed5 ch\u1ee9c n\u1ebfu kh\u00f4ng \u0111\u01b0\u1ee3c b\u1ea1n \u0111\u1eb7t \u1edf v\u1ecb tr\u00ed \u0111\u1ee7 t\u1ea7m \u0111\u1ec3 c\u00f3 ti\u1ebfng n\u00f3i th\u00ec s\u1ebd ph\u1ea3i m\u1ea5t 1 th\u1eddi gian \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 thuy\u1ebft ph\u1ee5c nh\u1eefng ng\u01b0\u1eddi kh\u00e1c t\u00f4n tr\u1ecdng v\u00e0 l\u1eafng nghe nh\u1eefng t\u01b0 v\u1ea5n c\u1ee7a h\u1ecd th\u00f4ng qua ch\u1ee9ng minh n\u0103ng l\u1ef1c c\u1ee7a h\u1ecd. \u0110i\u1ec1u n\u00e0y s\u1ebd khi\u1ebfn d\u1ef1 \u00e1n m\u1ea5t th\u00eam 1 kho\u1ea3ng th\u1eddi gian \u0111\u1ec3 x\u1eed l\u00fd nh\u1eefng vi\u1ec7c \u0111\u00e1ng l\u1ebd ra kh\u00f4ng n\u00ean v\u00e0 kh\u00f4ng c\u1ea7n c\u00f3<\/p>\n

Sau khi \u0111\u00e3 c\u00e2n nh\u1eafc c\u00e1c \u01b0u \u2013 nh\u01b0\u1ee3c \u0111i\u1ec3m n\u00eau tr\u00ean, n\u1ebfu b\u1ea1n th\u1ea5y c\u00f3 th\u1ec3 kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c nh\u01b0\u1ee3c \u0111i\u1ec3m \u1edf ph\u01b0\u01a1ng \u00e1n n\u00e0o nhi\u1ec1u h\u01a1n th\u00ec n\u00ean quy\u1ebft \u0111\u1ecbnh l\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng \u00e1n \u0111\u00f3.<\/p>\n

2. N\u00ean l\u1ef1a ch\u1ecdn ai?<\/strong><\/p>\n

N\u1ebfu trong t\u1ed5 ch\u1ee9c \u0111\u00e3 c\u00f3 ng\u01b0\u1eddi c\u00f3 \u0111\u1ee7 n\u0103ng l\u1ef1c nh\u01b0 t\u00f4i \u0111\u00e3 n\u00eau \u1edf tr\u00ean th\u00ec b\u1ea1n qu\u1ea3 l\u00e0 may m\u1eafn, b\u1ea1n c\u00f2n b\u0103n kho\u0103n g\u00ec n\u1eefa, b\u1ea1n h\u00e3y l\u1ef1a ch\u1ecdn ng\u01b0\u1eddi \u0111\u00f3, \u0111\u1eb7t h\u1ecd v\u00e0o v\u1ecb tr\u00ed c\u00f3 ti\u1ebfng n\u00f3i \u0111\u1ee7 t\u1ea7m \u0111\u1ec3 h\u1ecd d\u1eabn d\u1eaft v\u00e0 tri\u1ec3n khai d\u1ef1 \u00e1n gi\u00fap b\u1ea1n.<\/p>\n

Nh\u01b0ng n\u1ebfu trong t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n kh\u00f4ng c\u00f3 ng\u01b0\u1eddi nh\u01b0 v\u1eady th\u00ec b\u1ea1n s\u1ebd ph\u1ea3i l\u00e0m th\u1ebf n\u00e0o? B\u1ea1n c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn 1 trong 2 ph\u01b0\u01a1ng \u00e1n sau:<\/p>\n

\u2013 Ph\u01b0\u01a1ng \u00e1n 1:<\/strong><\/em> Ch\u1ecdn 1 ng\u01b0\u1eddi c\u00f3 kh\u1ea3 n\u0103ng h\u1ecdc h\u1ecfi nhanh c\u1ea3 nh\u1eefng v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p, c\u00f3 am hi\u1ec3u v\u1ec1 t\u1ed5 ch\u1ee9c, c\u00f3 ki\u1ebfn th\u1ee9c v\u1ec1 qu\u1ea3n tr\u1ecb kinh doanh, qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1, c\u00f3 k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, c\u00f3 kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd chuy\u1ec3n \u0111\u1ed5i v\u00e0 c\u0169ng ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng nghi\u00ean c\u1ee9u ph\u00e2n t\u00edch n\u1eefa. Khi \u0111\u00e3 l\u1ef1a ch\u1ecdn \u0111\u01b0\u1ee3c ng\u01b0\u1eddi nh\u01b0 v\u1eady, b\u1ea1n h\u00e3y cho ng\u01b0\u1eddi n\u00e0y \u0111i h\u1ecdc \u1edf 1 t\u1ed5 ch\u1ee9c \u0111\u00e0o t\u1ea1o c\u00f3 uy t\u00edn \u0111\u1ec3 h\u1ecd \u0111\u01b0\u1ee3c trang b\u1ecb th\u00eam hi\u1ec3u bi\u1ebft v\u1ec1 k\u1ef9 thu\u1eadt x\u00e2y d\u1ef1ng KPI.<\/p>\n

\u2013 Ph\u01b0\u01a1ng \u00e1n 2:<\/strong><\/em> T\u00ecm ki\u1ebfm tr\u00ean th\u1ecb tr\u01b0\u1eddng 1 ng\u01b0\u1eddi c\u00f3 kh\u1ea3 n\u0103ng tri\u1ec3n khai v\u00e0 x\u00e2y d\u1ef1ng d\u1ef1 \u00e1n KPI v\u00e0 thu h\u00fat h\u1ecd v\u1edbi 1 v\u1ecb tr\u00ed v\u00e0 ch\u1ebf \u0111\u1ed9 \u0111\u00e3i ng\u1ed9 t\u01b0\u01a1ng x\u1ee9ng. B\u1ea1n \u0111\u1eebng do d\u1ef1 v\u00ec nh\u1eefng ng\u01b0\u1eddi nh\u01b0 v\u1eady kh\u00f4ng ch\u1ec9 \u0111\u00f3ng g\u00f3p cho b\u1ea1n \u1edf d\u1ef1 \u00e1n KPI n\u00e0y m\u00e0 s\u1ebd c\u00f2n \u0111\u00f3ng g\u00f3p \u0111\u01b0\u1ee3c cho b\u1ea1n \u1edf nhi\u1ec1u vi\u1ec7c kh\u00e1c n\u1eefa n\u00ean s\u1ebd kh\u00f4ng ph\u1ea3i l\u00e0 l\u00e3ng ph\u00ed \u0111\u1ec3 b\u1ea1n thu h\u00fat v\u00e0 tuy\u1ec3n d\u1ee5ng ng\u01b0\u1eddi nh\u01b0 v\u1eady \u0111\u00e2u.<\/p>\n

3. Ch\u1ec9 c\u1ea7n 1 ng\u01b0\u1eddi hay c\u1ea7n 1 \u00ea k\u00edp l\u00e0m vi\u1ec7c?<\/strong><\/p>\n

Nh\u01b0 b\u1ea1n bi\u1ebft, tri\u1ec3n khai KPI \u0111\u1ec3 g\u1eafn v\u1edbi m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a t\u1ed5 ch\u1ee9c th\u00ec c\u1ea7n g\u1eafn v\u1edbi th\u1ebb \u0111i\u1ec3m c\u00e2n b\u1eb1ng c\u00f3 t\u1ed1i thi\u1ec3u 4 kh\u00eda c\u1ea1nh l\u00e0 t\u00e0i ch\u00ednh, kh\u00e1ch h\u00e0ng, quy tr\u00ecnh n\u1ed9i b\u1ed9 v\u00e0 con ng\u01b0\u1eddi. Do \u0111\u00f3, \u0111\u1ec3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c \u0111\u1ea7y \u0111\u1ee7 cho c\u00e1c kh\u00eda c\u1ea1nh n\u00e0y s\u1ebd c\u1ea7n s\u1ef1 tham gia c\u1ee7a nh\u1eefng ng\u01b0\u1eddi c\u00f3 am hi\u1ec3u v\u1ec1 c\u00e1c n\u1ed9i dung n\u00e0y.<\/p>\n

\u2013 \u0110\u1ec3 ho\u1ea1ch \u0111\u1ecbnh b\u1ea3n \u0111\u1ed3 chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a C\u00f4ng ty v\u00e0 BSC c\u1ee7a C\u00f4ng ty<\/em>: B\u1ea1n c\u1ea7n to\u00e0n b\u1ed9 Ban l\u00e3nh \u0111\u1ea1o cao c\u1ea5p v\u1edbi b\u1ea1n l\u00e0 CEO v\u00e0 t\u1ed1i thi\u1ec3u ph\u1ea3i c\u00f3 th\u00eam Ng\u01b0\u1eddi \u0111\u1ee9ng \u0111\u1ea7u b\u1ed9 ph\u1eadn T\u00e0i ch\u00ednh, ng\u01b0\u1eddi \u0111\u1ee9ng \u0111\u1ea7u b\u1ed9 ph\u1eadn Nh\u00e2n s\u1ef1, ng\u01b0\u1eddi \u0111\u1ee9ng \u0111\u1ea7u b\u1ed9 ph\u1eadn qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng. B\u1ea1n th\u1ea5y \u0111\u1ea5y, ho\u1ea1ch \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c v\u00e0 c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a C\u00f4ng ty kh\u00f4ng n\u00ean ch\u1ec9 xu\u1ea5t ph\u00e1t t\u1eeb 1 ng\u01b0\u1eddi m\u00e0 n\u00ean huy \u0111\u1ed9ng s\u1ee9c m\u1ea1nh c\u1ee7a c\u1ea3 1 t\u1eadp th\u1ec3 nh\u1eefng ng\u01b0\u1eddi c\u00f3 n\u0103ng l\u1ef1c. Tr\u1eeb phi b\u1ea1n kh\u00f4ng c\u00f3 ng\u01b0\u1eddi c\u00f3 n\u0103ng l\u1ef1c h\u1ed7 tr\u1ee3 b\u1ea1n trong vi\u1ec7c ho\u1ea1ch \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c v\u00e0 m\u1ee5c ti\u00eau cho C\u00f4ng ty. N\u1ebfu v\u1eady th\u00ec theo t\u00f4i, b\u1ea1n n\u00ean t\u00e1i c\u01a1 c\u1ea5u v\u00e0 b\u1ed1 tr\u00ed l\u1ea1i b\u1ed9 m\u00e1y gi\u00fap vi\u1ec7c c\u1ee7a m\u00ecnh \u0111\u01b0\u1ee3c r\u1ed3i.<\/p>\n

\u2013 \u0110\u1ec3 tri\u1ec3n khai \u0111\u1ebfn c\u00e1c Ph\u00f2ng v\u00e0 c\u00e1 nh\u00e2n th\u00ec b\u1ea1n n\u00ean t\u1ea1o 1 ekip nh\u01b0 sau:<\/em><\/p>\n

+ Ng\u01b0\u1eddi \u0111\u1ee9ng \u0111\u1ea7u D\u1ef1 \u00e1n l\u00e0 ng\u01b0\u1eddi \u0111\u1ee7 n\u0103ng l\u1ef1c \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn nh\u01b0 \u0111\u00e3 n\u00eau \u1edf tr\u00ean<\/p>\n

+ Ngo\u00e0i ra, c\u1ea7n c\u00f3 s\u1ef1 tham gia c\u1ee7a Tr\u01b0\u1edfng ph\u00f2ng K\u1ebf ho\u1ea1ch, Tr\u01b0\u1edfng ph\u00f2ng Nh\u00e2n s\u1ef1, K\u1ebf to\u00e1n tr\u01b0\u1edfng, Tr\u01b0\u1edfng ph\u00f2ng D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, Tr\u01b0\u1edfng ph\u00f2ng qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng \u2013 ISO (n\u1ebfu c\u00f3) \u0111\u1ec3 th\u00e0nh l\u1eadp T\u1ed5 t\u01b0 v\u1ea5n v\u00ec nh\u1eefng b\u1ed9 ph\u1eadn n\u00e0y s\u1ebd l\u00e0m vi\u1ec7c tr\u1ef1c ti\u1ebfp, ph\u1ee5 tr\u00e1ch c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd v\u00e0 thu th\u1eadp c\u00e1c k\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n c\u1ee7a c\u00e1c Ph\u00f2ng, b\u1ed9 ph\u1eadn v\u00e0 c\u00e1 nh\u00e2n trong t\u1ed5 ch\u1ee9c tr\u00ean to\u00e0n b\u1ed9 c\u00e1c kh\u00eda c\u1ea1nh c\u1ee7a Th\u1ebb \u0111i\u1ec3m c\u00e2n b\u1eb1ng v\u00e0 h\u1ecd s\u1ebd \u0111\u00f3ng vai tr\u00f2 question l\u1ea1i c\u00e1c Tr\u01b0\u1edfng ph\u00f2ng v\u00e0 c\u00e1c c\u00e1 nh\u00e2n kh\u00e1c khi x\u00e2y d\u1ef1ng c\u00e1c KPI \u0111\u00e3 h\u1ee3p l\u00fd v\u00e0 kh\u1ea3 thi hay ch\u01b0a.<\/p>\n

4. Ai l\u00e0 ng\u01b0\u1eddi x\u00e2y d\u1ef1ng KPI?<\/strong><\/p>\n

\u2013 \u0110\u1ed1i v\u1edbi c\u1ea5p C\u00f4ng ty th\u00ec ngo\u00e0i tham m\u01b0u c\u1ee7a c\u00e1c b\u1ed9 ph\u1eadn li\u00ean quan b\u00ean d\u01b0\u1edbi, Ban \u0111i\u1ec1u h\u00e0nh v\u00e0 CEO v\u1eabn l\u00e0 nh\u1eefng ng\u01b0\u1eddi \u0111\u00f3ng vai tr\u00f2 quy\u1ebft \u0111\u1ecbnh c\u00e1c chi\u1ebfn l\u01b0\u1ee3c, h\u01b0\u1edbng \u0111i v\u00e0 m\u1ee5c ti\u00eau c\u1ea7n \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u1ee7a t\u1ed5 ch\u1ee9c. N\u1ebfu kh\u00f4ng vai tr\u00f2 CEO c\u1ee7a b\u1ea1n \u0111\u1ec3 l\u00e0m g\u00ec?<\/p>\n

\u2013 \u0110\u1ed1i v\u1edbi c\u1ea5p Ph\u00f2ng: c\u00e1c Tr\u01b0\u1edfng ph\u00f2ng l\u00e0 ng\u01b0\u1eddi tr\u1ef1c ti\u1ebfp x\u00e2y d\u1ef1ng v\u00e0 \u0111\u1ec1 xu\u1ea5t c\u00e1c KPI c\u1ee7a h\u1ecd v\u1edbi s\u1ef1 h\u1ed7 tr\u1ee3 v\u1ec1 m\u1eb7t k\u1ef9 thu\u1eadt c\u1ee7a ng\u01b0\u1eddi c\u00f3 am hi\u1ec3u v\u1ec1 KPI. Tuy nhi\u00ean, ng\u01b0\u1eddi x\u00e2y d\u1ef1ng c\u00e1c ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 cho m\u00ecnh th\u00ec th\u01b0\u1eddng c\u00f3 xu h\u01b0\u1edbng \u0111\u1ec1 xu\u1ea5t nh\u1eefng g\u00ec th\u1ea5p h\u01a1n \u0111\u1ec3 c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh, do \u0111\u00f3 c\u1ea7n c\u00f3 s\u1ef1 ch\u1ec9 \u0111\u1ea1o, giao k\u1ebf ho\u1ea1ch c\u1ee7a qu\u1ea3n l\u00fd c\u1ea5p cao h\u01a1n (Ph\u00f3 Gi\u00e1m \u0111\u1ed1c ho\u1eb7c Gi\u00e1m \u0111\u1ed1c C\u00f4ng ty) v\u00e0 s\u1ef1 ch\u1ea5t v\u1ea5n c\u1ee7a T\u1ed5 t\u01b0 v\u1ea5n \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o nh\u1eefng m\u1ee5c ti\u00eau v\u00e0 KPI \u0111\u1eb7t ra l\u00e0 kh\u1ea3 thi, h\u1ee3p l\u00fd v\u00e0 ph\u1ea3n \u00e1nh \u0111\u00fang mong mu\u1ed1n c\u1ee7a t\u1ed5 ch\u1ee9c c\u0169ng nh\u01b0 kh\u1ea3 n\u0103ng c\u1ee7a Ph\u00f2ng.<\/p>\n

\u2013 \u0110\u1ed1i v\u1edbi c\u1ea5p c\u00e1 nh\u00e2n t\u1ea1i c\u00e1c Ph\u00f2ng:<\/em> Tr\u01b0\u1edfng ph\u00f2ng c\u0169ng n\u00ean l\u00e0 ng\u01b0\u1eddi x\u00e2y d\u1ef1ng tr\u01b0\u1edbc v\u00ec Tr\u01b0\u1edfng ph\u00f2ng s\u1ebd ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c cho c\u00e1n b\u1ed9 v\u00e0 c\u00e1n b\u1ed9 th\u00ec c\u00f3 th\u1ec3 c\u00f3 nhi\u1ec1u ng\u01b0\u1eddi kh\u00f4ng \u0111\u1ee7 kh\u1ea3 n\u0103ng \u0111\u1ec3 x\u00e2y d\u1ef1ng KPI. \u0110\u00e2y c\u0169ng l\u00e0 c\u00f4ng vi\u1ec7c c\u1ee7a c\u1ea5p qu\u1ea3n l\u00fd, c\u1ea7n x\u00e2y d\u1ef1ng nh\u1eefng th\u01b0\u1edbc \u0111o \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c cho c\u00e1n b\u1ed9. Tuy nhi\u00ean, \u0111\u1ec3 ph\u1ea3n \u00e1nh \u0111\u00fang kh\u1ea3 n\u0103ng c\u1ee7a c\u00e1n b\u1ed9 v\u00e0 y\u00eau c\u1ea7u, mong mu\u1ed1n c\u1ee7a Tr\u01b0\u1edfng ph\u00f2ng, 2 b\u00ean n\u00ean c\u00f3 trao \u0111\u1ed5i tr\u1ef1c ti\u1ebfp v\u00e0 th\u1ea3o lu\u1eadn \u0111\u1ec3 \u0111i \u0111\u1ebfn s\u1ef1 th\u1ed1ng nh\u1ea5t. Tr\u01b0\u1edfng ph\u00f2ng kh\u00f4ng n\u00ean giao xu\u1ed1ng cho c\u00e1n b\u1ed9 m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 trao \u0111\u1ed5i v\u00ec khi \u0111\u00f3 d\u1ec5 t\u1ea1o c\u1ea3m gi\u00e1c cho c\u00e1n b\u1ed9 l\u00e0 m\u00ecnh \u0111ang b\u1ecb \u00e9p v\u00e0 s\u1ebd l\u00e0m gi\u1ea3m \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c c\u1ee7a c\u00e1n b\u1ed9. C\u00f2n n\u1ebfu Tr\u01b0\u1edfng ph\u00f2ng c\u1ee7a b\u1ea1n kh\u00f4ng c\u00f3 \u0111\u1ee7 k\u1ef9 n\u0103ng l\u00e0m \u0111\u01b0\u1ee3c vi\u1ec7c nh\u01b0 v\u1eady th\u00ec b\u1ea1n c\u1ea7n t\u0103ng \u0111\u1ea7u t\u01b0 cho \u0111\u00e0o t\u1ea1o \u0111\u1ec3 \u0111\u00e0o t\u1ea1o h\u1ecd k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c r\u1ed3i.<\/p>\n

Ch\u00fac c\u00e1c b\u1ea1n th\u00e0nh c\u00f4ng.<\/p>\n

_______________________________________<\/p>\n

Nh\u1eefng th\u00f4ng tin chia s\u1ebb trong blog n\u00e0y c\u1ee7a t\u00f4i kh\u00f4ng nh\u1eb1m m\u1ee5c \u0111\u00edch kinh doanh hay l\u1ee3i nhu\u1eadn, ch\u1ec9 v\u1edbi mong mu\u1ed1n v\u00ec 1 c\u1ed9ng \u0111\u1ed3ng nh\u00e2n s\u1ef1 chuy\u00ean nghi\u1ec7p h\u01a1n v\u00e0 n\u00e2ng t\u1ea7m cao c\u1ee7a c\u00e1c doanh nghi\u1ec7p Vi\u1ec7t. Do \u0111\u00f3, nh\u1eefng b\u1ea1n n\u00e0o c\u00f3 \u00fd \u0111\u1ecbnh s\u1eed d\u1ee5ng th\u00f4ng tin trong blog n\u00e0y c\u1ee7a t\u00f4i, v\u00ed l\u00fd do b\u1ea3n quy\u1ec1n v\u00e0 \u0111\u1ea1o \u0111\u1ee9c ngh\u1ec1 nghi\u1ec7p, xin vui l\u00f2ng tr\u00edch d\u1eabn ngu\u1ed3n tham kh\u1ea3o khi s\u1eed d\u1ee5ng. Xin ch\u00e2n th\u00e0nh c\u1ea3m \u01a1n!<\/i><\/p><\/blockquote>\n

Ngu\u1ed3n V\u00e2n Anh TL – Th\u1ea1c s\u1ef9 Qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1, \u0110\u1ea1i h\u1ecdc Leeds, V\u01b0\u01a1ng qu\u1ed1c Anh – Assoc CIPD, UK (Chuy\u00ean gia v\u1ec1 qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 \u0111\u01b0\u1ee3c ch\u1ee9ng nh\u1eadn b\u1edfi CIPD, V\u01b0\u01a1ng qu\u1ed1c Anh)<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Khi C\u00f4ng ty \u0111\u00e3 quy\u1ebft \u0111\u1ecbnh s\u1ebd tri\u1ec3n khai d\u1ef1 \u00e1n KPI th\u00ec h\u1ecd s\u1ebd ti\u1ebfp t\u1ee5c g\u1eb7p ph\u1ea3i c\u00e2u h\u1ecfi sau c\u1ea7n gi\u1ea3i quy\u1ebft: N\u00ean giao vi\u1ec7c n\u00e0y cho ai, n\u00ean s\u1eed d\u1ee5ng ng\u01b0\u1eddi trong nh\u00e0 hay thu\u00ea nh\u00e0 t\u01b0 v\u1ea5n b\u00ean ngo\u00e0i? 1 ng\u01b0\u1eddi l\u00e0 \u0111\u1ee7 hay c\u1ea7n 1 ekip? Ai l\u00e0 ng\u01b0\u1eddi…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2,28,10,15,22],"tags":[],"class_list":["post-297","post","type-post","status-publish","format-standard","hentry","category-blog","category-du-an","category-nhan-su","category-quan-tri-nhan-su","category-tu-van"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"http:\/\/vuthanhnamduc.com\/index.php\/wp-json\/wp\/v2\/posts\/297","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/vuthanhnamduc.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/vuthanhnamduc.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/vuthanhnamduc.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/vuthanhnamduc.com\/index.php\/wp-json\/wp\/v2\/comments?post=297"}],"version-history":[{"count":0,"href":"http:\/\/vuthanhnamduc.com\/index.php\/wp-json\/wp\/v2\/posts\/297\/revisions"}],"wp:attachment":[{"href":"http:\/\/vuthanhnamduc.com\/index.php\/wp-json\/wp\/v2\/media?parent=297"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/vuthanhnamduc.com\/index.php\/wp-json\/wp\/v2\/categories?post=297"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/vuthanhnamduc.com\/index.php\/wp-json\/wp\/v2\/tags?post=297"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}