{"id":77,"date":"2008-12-11T02:12:00","date_gmt":"2008-12-11T07:12:00","guid":{"rendered":"http:\/\/vuthanhnamduc.wordpress.com\/2008\/12\/11\/talent-management-the-bus-driver\/"},"modified":"2008-12-11T02:12:00","modified_gmt":"2008-12-11T07:12:00","slug":"talent-management-the-bus-driver","status":"publish","type":"post","link":"http:\/\/vuthanhnamduc.com\/index.php\/2008\/12\/11\/talent-management-the-bus-driver\/","title":{"rendered":"Talent Management – The BUS DRIVER"},"content":{"rendered":"<\/p>\n

<\/p>\n

\"Talent<\/a>
\n \"magnify\"<\/a>\n <\/div>\n

CEO l\u00e0 ng\u01b0\u1eddi ph\u1ea3i bi\u1ebft l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 l\u00e8o l\u00e1i chi\u1ebfc xe bus v\u1ec1 \u0111\u00edch\u2026<\/b> <\/p>\n

N\u1ebfu m\u1ed9t c\u00f4ng ty hay m\u1ed9t t\u1ed5 ch\u1ee9c \u0111\u01b0\u1ee3c v\u00ed nh\u01b0 m\u1ed9t chi\u1ebfc xe bus th\u00ec ng\u01b0\u1eddi CEO ph\u1ea3i bi\u1ebft l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 l\u00e8o l\u00e1i chi\u1ebfc xe bus \u0111\u00f3 v\u1ec1 \u0111\u00edch. CEO ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng \u0111\u00f3n \u0111\u00fang ng\u01b0\u1eddi c\u1ea7n thi\u1ebft l\u00ean xe v\u00e0 ph\u1ea3i bi\u1ebft b\u1ecf nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng ph\u00f9 h\u1ee3p xu\u1ed1ng xe v\u00e0 l\u00e0 ng\u01b0\u1eddi h\u1ecdach \u0111\u1ecbch con \u0111\u01b0\u1eddng \u0111i \u0111\u00fang nh\u1ea5t cho t\u1ea5t c\u1ea3 h\u00e0nh kh\u00e1ch tr\u00ean xe.<\/span><\/p>\n<\/p>\n

\u0110\u00f3n \u0111\u00fang ng\u01b0\u1eddi l\u00ean xe bus<\/b>. T\u00f4i ngh\u0129 \u0111\u00e2y l\u00e0 m\u1ed9t quan \u0111i\u1ec3m quan tr\u1ecdng m\u00e0 h\u1ea7u h\u1ebft c\u00e1c c\u00f4ng ty hay doanh nghi\u1ec7p l\u00e0m ch\u01b0a t\u1ed1t. L\u00e0m sao b\u1ea1n c\u00f3 th\u1ec3 th\u00e0nh c\u00f4ng n\u1ebfu nh\u01b0 b\u1ea1n c\u00f3 m\u1ed9t Team t\u1ed3i – \u201cT\u1ed3i\u201d \u1edf \u0111\u00e2y c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n ch\u1ecdn sai ng\u01b0\u1eddi. M\u1ed9t trong nh\u1eefng sai l\u1ea7m c\u1ee7a h\u1ea7u h\u1ebft c\u00e1c doanh nghi\u1ec7p l\u00e0 khi tuy\u1ec3n d\u1ee5ng th\u00ec h\u1ecd ch\u1ec9 ch\u1ecdn nh\u1eefng \u1ee9ng vi\u00ean d\u1ef1a tr\u00ean b\u1eb1ng c\u1ea5p v\u00e0 k\u1ef9 n\u0103ng nghi\u1ec7p v\u1ee5. \u0110i\u1ec1u n\u00e0y qu\u1ea3 th\u1eadt l\u00e0 quan tr\u1ecdng, nh\u01b0ng t\u00f4i \u0111\u01b0a ra \u0111\u1ec1 ngh\u1ecb t\u1ed1t h\u01a1n n\u1ebfu ch\u00fang ta tuy\u1ec3n d\u1ee5ng nh\u1eefng \u1ee9ng vi\u00ean c\u00f3 th\u00e1i \u0111\u1ed9 t\u1ed1t h\u01a1n l\u00e0 k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n. N\u00f3i nh\u01b0 Ti\u1ebfng Vi\u1ec7t b\u00ecnh d\u00e2n l\u00e0 \u201c\u0111\u01b0\u1ee3c ng\u01b0\u1eddi\u201d l\u00e0 y\u1ebfu t\u1ed1 \u0111\u1ea7u ti\u00ean v\u00e0 sau \u0111\u00f3 x\u00e9t \u0111\u1ebfn y\u1ebfu t\u1ed1 \u201c\u0111\u01b0\u1ee3c vi\u1ec7c\u201d. T\u00f4i th\u00edch tuy\u1ec3n m\u1ed9t ng\u01b0\u1eddi v\u1edbi tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n t\u1ea1m ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c nh\u01b0ng c\u00f3 th\u00e1i \u0111\u1ed9 tuy\u1ec7t v\u1eddi h\u01a1n l\u00e0 tuy\u1ec3n m\u1ed9t ng\u01b0\u1eddi r\u1ea5t gi\u1ecfi v\u1ec1 chuy\u00ean m\u00f4n nh\u01b0ng v\u1edbi th\u00e1i \u0111\u1ed9 t\u1ec7. L\u00e0m vi\u1ec7c trong m\u1ed9t doanh nghi\u1ec7p kh\u00f4ng ch\u1ec9 l\u00e0m t\u1ed1t c\u00f4ng vi\u1ec7c c\u1ee7a b\u1ea1n m\u00e0 quan trong h\u01a1n l\u00e0 t\u1ea7m \u1ea3nh h\u01b0\u1edfng v\u00e0 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn nh\u1eefng ng\u01b0\u1eddi kh\u00e1c, \u0111\u1ebfn \u0111\u1ed3ng nghi\u1ec7p \u0111\u1ec3 h\u1ecd c\u0169ng l\u00e0m t\u1ed1t c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c giao. N\u00f3i t\u00f3m l\u1ea1i, ch\u1ecdn \u0111\u00fang ng\u01b0\u1eddi l\u00e0 ch\u1ecdn nh\u1eefng \u1ee9ng vi\u00ean c\u00f3 \u0111\u00fang k\u1ef9 n\u0103ng, n\u0103ng l\u1ef1c, th\u00e1i \u0111\u1ed9, tinh th\u1ea7n l\u00e0m vi\u1ec7c nh\u00f3m v\u00e0 c\u00f3 t\u1ea7m \u1ea3nh h\u01b0\u1edfng, nh\u1eefng ng\u01b0\u1eddi n\u00e0y s\u1ebd \u0111\u01b0a c\u00f4ng ty c\u1ee7a b\u1ea1n ph\u00e1t tri\u1ec3n l\u00ean m\u1ed9t c\u1ea5p \u0111\u1ed9 cao h\u01a1n. Trong qu\u00e1 tr\u00ecnh tuy\u1ec3n ch\u1ecdn, b\u1ea1n ph\u1ea3i ch\u1eafc ch\u1eafn r\u1eb1ng khi b\u1ea1n ch\u1ecdn \u0111\u00fang ng\u01b0\u1eddi v\u00e0o c\u00f4ng ty c\u1ee7a b\u1ea1n th\u00ec h\u1ecd ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u1eb7t v\u00e0o \u0111\u00fang ch\u1ed7. Cu\u1ed1i c\u00f9ng, b\u1ea1n ph\u1ea3i ch\u1eafc ch\u1eafn l\u00e0 b\u1ea1n \u0111\u00e3 c\u00f3 \u0111\u00fang ng\u01b0\u1eddi c\u1ea7m l\u00e1i; n\u1ebfu kh\u00f4ng ng\u01b0\u1eddi t\u00e0i c\u1ee7a b\u1ea1n s\u1ebd r\u1eddi kh\u1ecfi ch\u1ed7 khi xe bus \u0111\u1ebfn ch\u1ea1m d\u1eebng k\u1ebf ti\u1ebfp.<\/p>\n<\/p>\n

Lo\u1ea1i b\u1ecf nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng th\u00edch h\u1ee3p kh\u1ecfi xe bus<\/b>. L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 lo\u1ea1i b\u1ecf nh\u1eefng \u1ee9ng vi\u00ean li\u00ean t\u1ee5c th\u1ec3 hi\u1ec7n d\u01b0\u1edbi s\u1ee9c m\u00ecnh ho\u1eb7c nh\u01b0 nh\u1eefng kh\u00fac g\u1ed7 ch\u1ebft trong c\u00f4ng ty c\u1ee7a b\u1ea1n? T\u00f4i \u0111\u1ec1 ngh\u1ecb b\u1ea1n c\u00f3 th\u1ec3 m\u01b0\u1ee3n \u00fd t\u01b0\u1edfng c\u1ee7a Jack Welch khi \u00f4ng c\u00f2n l\u00e0m CEO c\u1ee7a t\u1eadp \u0111o\u00e0n GE. \u00d4ng ph\u00e2n lo\u1ea1i nh\u00e2n vi\u00ean th\u00e0nh ba lo\u1ea1i kh\u00e1c nhau: Lo\u1ea1i A l\u00e0 nh\u1eefng ng\u01b0\u1eddi th\u1ec3 hi\u1ec7n hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c cao; lo\u1ea1i B l\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u00f3 ti\u1ec1m n\u0103ng nh\u01b0ng thi\u1ebfu k\u1ef9 n\u0103ng, kinh nghi\u1ec7m; Lo\u1ea1i C l\u00e0 ng\u01b0\u1eddi lu\u00f4n lu\u00f4n th\u1ec3 hi\u1ec7n k\u1ebft qu\u1ea3 l\u00e0m vi\u1ec7c k\u00e9m. H\u00e0ng n\u0103m, c\u00e1c qu\u1ea3n l\u00fd ph\u1ea3i c\u00f3 b\u1ea3n t\u00f3m t\u1eaft cho qu\u1ea3n l\u00fd c\u1ea5p cao h\u01a1n v\u1ec1 nh\u1eefng h\u00e0nh \u0111\u1ed9ng th\u1ef1c t\u1ebf \u0111\u1ed1i v\u1edbi nh\u1eefng nh\u00f3m ng\u01b0\u1eddi thu\u1ed9c lo\u1ea1i C. Ch\u1ea5m d\u1ee9t (sa th\u1ea3i) lu\u00f4n lu\u00f4n l\u00e0 m\u1ed9t l\u1ef1a ch\u1ecdn c\u1ea7n \u0111\u01b0\u1ee3c xem x\u00e9t b\u1edfi v\u00ec \u201cm\u1ed9t con s\u00e2u l\u00e0m r\u1ea7u n\u1ed3i canh\u201d v\u00e0 th\u01b0\u1eddng l\u00e0 tai h\u1ea1i khi c\u00e0ng \u0111\u1ec3 l\u00e2u. Marcus Buckingham trong cu\u1ed1n s\u00e1ch c\u1ee7a \u00f4ng c\u00f3 t\u1ef1a \u201cFirst break all the rules\u201d, \u0111\u00e3 n\u00f3i r\u1eb1ng t\u1ea5t c\u1ea3 c\u00e1c qu\u1ea3n l\u00fd s\u1ebd c\u00f3 th\u1eddi gian l\u00e0m vi\u1ec7c k\u00e9m hi\u1ec7u qu\u1ea3 nh\u01b0ng sau \u0111\u00f3 th\u00ec h\u1ecd l\u00e0m vi\u1ec7c r\u1ea5t hi\u1ec7u qu\u1ea3, l\u00fac h\u1ecd tr\u1edf l\u1ea1i l\u00e0 m\u1ed9t \u0111i\u1ec1u v\u0129 \u0111\u1ea1i. Qu\u1ea3 th\u1eadt t\u00f4i ho\u00e0n to\u00e0n \u0111\u1ed3ng \u00fd v\u00ec tr\u00ean th\u1ef1c t\u1ebf th\u00ec sa th\u1ea3i nh\u00e2n vi\u00ean l\u00e0 m\u1ed9t \u0111i\u1ec1u kh\u00f3. N\u1ebfu nh\u00ecn \u1edf g\u00f3c \u0111\u1ed9 c\u1ee7a ng\u01b0\u1eddi l\u00e0m nh\u00e2n s\u1ef1 th\u00ec m\u1ed7i nh\u00e2n vi\u00ean n\u1ed9p \u0111\u01a1n xin ngh\u1ec9 vi\u1ec7c th\u00f4i c\u0169ng \u0111\u00e3 c\u00f3 c\u1ea3m gi\u00e1c bu\u1ed3n r\u1ed3i hu\u1ed1ng h\u1ed3 chi l\u00e0 c\u1eaft gi\u1ea3m. Nh\u01b0ng c\u0169ng c\u1ea7n ph\u1ea3i nh\u1edb r\u1eb1ng ch\u1ea5m d\u1ee9t \u0111\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi n\u00e0y th\u00ec s\u1ebd d\u1ec5 d\u00e0ng h\u01a1n \u0111\u1ed1i v\u1edbi vi\u1ec7c b\u1ea1n ph\u1ea3i \u0111\u01b0\u01a1ng \u0111\u1ea7u v\u1edbi k\u1ebft qu\u1ea3 t\u1ec7 h\u1ea1i trong c\u00f4ng ty c\u1ee7a b\u1ea1n v\u1ec1 nhi\u1ec1u m\u1eb7t kh\u00e1c nhau. V\u00e0 b\u1ea1n c\u0169ng c\u1ea7n ph\u1ea3i nh\u1edb r\u1eb1ng th\u1eadm ch\u00ed b\u1ea1n c\u00f3 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c v\u00e0 \u0111\u00edch \u0111\u1ebfn r\u1ea5t tuy\u1ec7t v\u1eddi nh\u01b0ng v\u1edbi nh\u1eefng con ng\u01b0\u1eddi kh\u00f4ng th\u00edch h\u1ee3p tr\u00ean xe bus th\u00ec b\u1ea1n s\u1ebd ch\u1ec9 ti\u1ebfp t\u1ee5c \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng k\u1ebft qu\u1ea3 t\u1ea7m th\u01b0\u1eddng m\u00e0 th\u00f4i<\/b>.<\/p>\n<\/p>\n

Thi\u1ebft l\u1eadp \u0111\u00edch \u0111\u1ebfn<\/strong>. Tr\u00ean xe bus b\u1ea1n lu\u00f4n lu\u00f4n mu\u1ed1n bi\u1ebft \u0111\u00edch \u0111\u1ebfn l\u00e0 n\u01a1i n\u00e0o. N\u1ebfu nh\u01b0 b\u1ea1n kh\u00f4ng bi\u1ebft m\u00ecnh s\u1ebd v\u1ec1 \u0111\u00e2u th\u00ec ch\u1eafc ch\u1eafn b\u1ea1n s\u1ebd c\u1ea3m th\u1ea5y kh\u00f4ng tho\u1ea3i m\u00e1i ch\u00fat n\u00e0o. Ng\u01b0\u1eddi l\u00e1i xe ph\u1ea3i lu\u00f4n lu\u00f4n th\u00f4ng tin cho h\u00e0nh kh\u00e1ch c\u1ee7a m\u00ecnh bi\u1ebft v\u1ec1 n\u01a1i c\u1ea7n \u0111\u1ebfn. Th\u1eadm ch\u00ed nhi\u1ec1u khi b\u1ea1n c\u00f3 th\u1ec3 thay \u0111\u1ed5i h\u01b0\u1edbng \u0111i nh\u01b0ng kh\u00f4ng h\u1ec1 \u1ea3nh h\u01b0\u1edfng g\u00ec \u0111\u1ebfn h\u00e0nh kh\u00e1ch v\u00ec h\u1ecd bi\u1ebft ch\u1eafc \u0111\u00edch \u0111\u1ebfn l\u00e0 \u1edf \u0111\u00e2u v\u00e0 t\u1ea1i sao ph\u1ea3i thay \u0111\u1ed5i h\u01b0\u1edbng \u0111i cho ph\u00f9 h\u1ee3p v\u1edbi t\u00ecnh h\u00ecnh th\u1ef1c t\u1ebf. Th\u1eadm ch\u00ed khi h\u1ecd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt th\u00f4ng tin v\u1ec1 h\u01b0\u1edbng \u0111i m\u1edbi, ch\u1eafc ch\u1eafn h\u1ecd s\u1ebd c\u00f9ng ch\u00ed h\u01b0\u1edbng v\u1edbi ng\u01b0\u1eddi l\u00e1i xe \u0111\u01b0a ra nh\u1eefng \u0111\u00f3ng g\u00f3p t\u00edch c\u1ef1c \u0111\u1ec3 v\u1ec1 \u0111\u00edch. T\u1ea7m nh\u00ecn, s\u1ee9 m\u1ec7nh v\u00e0 chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a c\u00f4ng ty ph\u1ea3i \u0111\u01b0\u1ee3c truy\u1ec1n \u0111\u1ea1t \u0111\u1ebfn m\u1ecdi ng\u01b0\u1eddi t\u1eeb v\u1ecb tr\u00ed th\u1ea5p nh\u1ea5t cho \u0111\u1ebfn v\u1ecb tr\u00ed cao nh\u1ea5t. T\u00f4i th\u1ea5y nhi\u1ec1u th\u1ef1c t\u1ebf trong c\u00e1c c\u00f4ng ty, t\u1ea7m nh\u00ecn v\u00e0 s\u1ee9 m\u1ec7nh \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 ti\u1ebfp th\u1ecb h\u1eefu hi\u1ec7u v\u00ec m\u1ecdi ng\u01b0\u1eddi c\u00f9ng l\u00e0m, t\u1ed1t h\u01a1n nhi\u1ec1u c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd kh\u00e1c. B\u1ea1n th\u1eed h\u1ecfi \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00fd c\u1ee7a b\u1ea1n xem t\u1ea7m nh\u00ecn v\u00e0 s\u1ee9 m\u1ec7nh c\u1ee7a c\u00f4ng ty l\u00e0 g\u00ec? T\u00f4i \u0111\u1ea3m b\u1ea3o 90% c\u00e2u tr\u1ea3 l\u1eddi l\u00e0 kh\u00f4ng bi\u1ebft ho\u1eb7c tr\u1ea3 l\u1eddi m\u1ed9t c\u00e1ch kh\u00f4ng r\u00f5 r\u00e0ng. H\u00e3y suy ngh\u0129 v\u1ec1 \u0111i\u1ec1u n\u00e0y. N\u1ebfu nh\u01b0 b\u1ea1n kh\u00f4ng bi\u1ebft b\u1ea1n \u0111ang \u0111i \u0111\u00e2u th\u00ec l\u00e0m sao b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ebfn \u0111\u01b0\u1ee3c.<\/p>\n

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